Frequently Asked Questions

We specialize in innovative grooming and personal care products designed for the modern urban lifestyle. Our collection includes facial hair removers, eyebrow trimmers, body hair trimmers, and more. All products are carefully selected for quality and performance. Visit our Products page to browse our full range.

All of our products are available exclusively on Amazon Canada. You can purchase directly through Amazon, which offers secure checkout, Prime shipping eligibility, and buyer protection. Simply visit the product page and add items to your cart.

For inquiries about bulk orders or wholesale pricing, please contact our customer care team. We'd be happy to discuss options for larger orders.

We offer free shipping on all orders over $40 CAD! For orders under $40, shipping costs may apply based on your location. All shipping is handled through Amazon Canada, ensuring fast and reliable delivery.

Delivery times depend on your location and shipping method. With Amazon Prime, you can enjoy fast 1-2 day delivery in eligible areas. Standard shipping typically takes 5-10 business days. For detailed shipping information, please see our Shipping Policy.

Yes! All orders placed through Amazon Canada can be tracked through your Amazon account. You'll receive a tracking number via email once your order ships, allowing you to monitor delivery status in real-time.

We want you to be completely satisfied with your purchase. Amazon offers a 30-day return window for most items. For detailed information about our return process and exceptions, please visit our Return Policy.

To return an item, log into your Amazon account, navigate to Your Orders, and select the item you wish to return. Follow the on-screen instructions to complete the return process. Amazon will provide you with a prepaid shipping label.

Once we receive and inspect your returned item, refunds are typically processed within 5-10 business days. The time may vary depending on your bank or payment method. You'll receive a confirmation email when your refund is issued.

Each product comes with detailed care instructions in the packaging. Generally, keep devices clean and dry, store in a cool place, and follow all safety guidelines provided. For specific care tips for your product, check the product documentation or contact us.

All our products are covered by Amazon's buyer protection. Additionally, we stand behind our products with quality assurance. If you experience any issues, please reach out to our support team for assistance.

If you receive a defective product, please contact us immediately with details and photos if possible. We'll arrange a replacement or refund right away. Amazon's buyer protection also ensures you're covered for defective items.

Since our products are sold exclusively on Amazon Canada, you'll need an Amazon account to place orders. Creating an account is free and allows you to track orders, manage returns, and access customer support.

We accept all payment methods supported by Amazon Canada, including credit cards, debit cards, Amazon Pay, and other options available through your Amazon account. All transactions are secure and protected by Amazon's encryption.