How We Ship Your Orders

At MK UrbanAura, all orders are fulfilled through Amazon Canada. We partner with Amazon to ensure reliable, fast, and secure delivery of your premium beauty tools across Canada.

Shipping Costs

Amazon Prime Members: Enjoy FREE 1-2 day shipping on all MK UrbanAura products with an active Prime membership.

Shipping Speed Options

Shipping Method Delivery Time Cost
Prime Shipping 1-2 business days FREE (Prime members)
Standard Shipping 5-10 business days FREE (orders over $40)
Expedited Shipping 2-3 business days Additional fee applies

Order Processing

Your order will be processed within 24 hours after confirmation. Processing includes quality verification, secure packaging, and label preparation. You'll receive a tracking number via email once your order ships.

Shipping Coverage

We ship to all Canadian provinces and territories, including remote areas. Delivery times may vary based on location, with remote areas potentially requiring additional business days.

Standard shipping to:

Track Your Order

Once your package ships, you can track it in real-time through Amazon Canada. Simply log into your Amazon account and visit "Your Orders" to see the current status and estimated delivery date. You'll also receive email updates from Amazon at key milestones.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, we're here to help:

Pro Tip: Always inspect your package upon arrival and document any damage with photos. Keep original packaging for return or warranty claims.

Address Changes

To change your shipping address:

International Shipping

We currently ship exclusively to Canada. International shipping is not available at this time. If you're outside Canada, please contact us at support@mkurbanaura.com to explore options.

Shipping Restrictions

Certain items may have shipping restrictions due to battery or safety regulations. These will be noted during checkout. Lithium-ion batteries in our wireless products comply with Canadian Transportation of Dangerous Goods regulations.

Questions About Shipping? Contact Amazon Customer Service directly for detailed tracking information, or reach out to our support team at support@mkurbanaura.com with any questions about your order.

Policy Updates

Last Updated: January 2026

This shipping policy is effective immediately and may be updated periodically. Changes will be posted to this page with updated dates. Your continued purchase of MK UrbanAura products constitutes acceptance of the current shipping policy.

Have a Question?

Can't find what you're looking for? Our support team is here to help with any shipping inquiries.

Contact Support