Privacy Policy

Last Updated: January 2026

1. Introduction

MK UrbanAura ("we," "us," or "our") is committed to protecting your privacy and ensuring you understand how we collect, use, and protect your personal information. This Privacy Policy explains our data practices and your rights regarding your information.

2. Information We Collect

We collect information from you in the following ways:

• Account Information: Name, email address, phone number, and mailing address provided during registration
• Purchase Information: Order history, payment method, and product preferences through Amazon Canada
• Communication Data: Messages, inquiries, and feedback sent to our support team
• Technical Information: IP address, browser type, and device information via website analytics
• Marketing Preferences: Opt-in information for newsletters and promotional communications

3. How We Use Your Information

We use collected information for the following purposes:

• Processing and fulfilling your orders through Amazon Canada
• Providing customer service and responding to inquiries
• Improving our products, services, and website experience
• Sending promotional emails and product updates (with your consent)
• Analyzing website usage patterns and improving functionality
• Complying with legal obligations and preventing fraud

4. Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your payment information is processed securely through Amazon Canada's encrypted payment systems. However, no method of transmission over the internet is completely secure.

5. Information Sharing

We do NOT sell your personal information to third parties. We may share your information with:

• Amazon Canada for order processing and fulfillment
• Service providers assisting with email delivery and website hosting
• Law enforcement if required by law

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can disable cookies in your browser settings, though this may affect website functionality.

7. Third-Party Links

Our website contains links to external websites, including Amazon Canada. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.

8. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@mkurbanaura.com.

9. Marketing Communications

We send marketing emails only to users who have opted in. Every email includes an unsubscribe link. You can also manage your preferences by contacting our support team at any time.

10. Children's Privacy

Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data at any time.

12. International Data Transfers

Your personal information is stored and processed in Canada. By using our website and services, you consent to the collection and processing of your information in Canada.

13. Amazon Canada Privacy

Since all transactions are processed through Amazon Canada, their privacy policy also applies to your purchase information. We encourage you to review Amazon Canada's privacy policy for additional details about how they handle your data.

14. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email: support@mkurbanaura.com
Address: Abbotsford, British Columbia, Canada

15. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated last-modified date. Your continued use of our website after changes indicates your acceptance of the updated policy.